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Problème ADOBE XD installation plugin

New Here ,
May 24, 2023 May 24, 2023

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Bonjour,

 

J'ai un problème pour installer les plugins adobe XD.

Le message est le suivant : "Application compatible requise / Ce plug in n'est pas compatible avec les applications de votre abonnement."
Je dispose de "Tout creative cloud" mais XD n'est pas disponible dans ma formule.. J'ai donc contacté lesupport Adobe qui m'a envoyé le fichier d'installation et le logiciel marche mais impossible d'ajouter les plugins XD.

 

Merci de vos retours

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correct answers 2 Correct answers

Adobe Employee , May 24, 2023 May 24, 2023

Hi @Rom_42 ,

 

Sorry to hear about the trouble. Would you mind sharing the Adobe ID and the case reference number from Adobe through DM by clicking on my name? I'll try my best to assist you with this.

 

Thanks

Rishabh

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New Here , Oct 24, 2023 Oct 24, 2023

I´ve the same problem with the basic plan google ´s student 

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Adobe Employee ,
May 24, 2023 May 24, 2023

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Hi @Rom_42 ,

 

Sorry to hear about the trouble. Would you mind sharing the Adobe ID and the case reference number from Adobe through DM by clicking on my name? I'll try my best to assist you with this.

 

Thanks

Rishabh

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New Here ,
Oct 24, 2023 Oct 24, 2023

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I´ve the same problem with the basic plan google ´s student 

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New Here ,
May 02, 2024 May 02, 2024

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this plugin is not compatible with apps in your subscription adobe xd

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