Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Problem to download Adobe XD

New Here ,
Nov 28, 2022 Nov 28, 2022

I'm trying to download Adobe XD, but when I enter my credit card information and try to continue, I get a problem.

 

I tried different credit/debit cards, any solutions/advice?

732
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 30, 2022 Nov 30, 2022

Hi @Benjamín273401508cr4,

 

Thank you for reaching out. In addition to what our experts has suggested, for immediate assistance, please get in touch with our contact support team so that they can help you on a 1:1 basis.

 

Thanks,

Harshika

Translate
Community Expert ,
Nov 29, 2022 Nov 29, 2022

Hi @Benjamín273401508cr4, if you share more details about the error you get, maybe someone might be helpful.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 29, 2022 Nov 29, 2022

Also include the country you are trying to purchase it from.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 30, 2022 Nov 30, 2022
LATEST

Hi @Benjamín273401508cr4,

 

Thank you for reaching out. In addition to what our experts has suggested, for immediate assistance, please get in touch with our contact support team so that they can help you on a 1:1 basis.

 

Thanks,

Harshika

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines