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1

Problemas de visualização do Menu

Community Beginner ,
Aug 10, 2022 Aug 10, 2022

O meu menu está cortado, não encontro opção de limpar cache do adobe XD.

Capturar.PNG

TOPICS
Crash on windows , Missing feature , Product performance
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Adobe Employee ,
Aug 10, 2022 Aug 10, 2022

Hi Henriquev22505063,

 

Sorry for the trouble. Would you mind closing Adobe XD and Creative Cloud for Activity Monitor(Mac)/Task manager(Windows) and restarting your machine? 

 

If this doesn't work, please share the OS build and the version of XD so that I can share appropriate instructions.

 

Thanks,

Atul_Saini

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Community Beginner ,
Aug 10, 2022 Aug 10, 2022

Hello, thanks for your help, unfortunately closing and resetting the computer did not work.

My OS is Windows 10 Pro 21H2 and the Adobe XD version is 51.0.12.6

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Community Beginner ,
Aug 11, 2022 Aug 11, 2022

henriquev22505063_0-1660238927980.png

 

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Adobe Employee ,
Aug 17, 2022 Aug 17, 2022
LATEST

Sorry for the delay, henriquev22505063. It appears that the text has shifted up. Can you please try reinstalling Adobe XD and share your screen resolution? 

 

If the problem persists, please collect the logs using this link https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html. Please upload the logs to dropbox or Creative Cloud and share the link with me via private message (Go to my profile, click on "Send a message"). 

 

Thanks,

Atul_Saini

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