Prototype not working after new update

[joao_vasconcelos]

Hello,

I updated to the latest version of XD and prototyping isn't working properly.

I made the connections but when I preview the document, the connections are not working. I realised that the duration time only has a "s" (for second) but without any timer. It doesn't allow me to choose any other timer than 1s.

Is anyone having this problem?

thanks

[ankushr40215001]

Hey Joao,

Apologies for the inconvenience.

We're seeing some issues with sharing which we are tracking in this UserVoice issue: June 2018 release: "Unknown error. Please try again later" and missing artboards in shared prototype...

Please write your comments and share prototype links above which will help us tracking this publicly.

Regards,

Ankush

[joao_vasconcelos]

Hi Ankush,

Thank you for your answer. However, my problem is within the app not with published prototypes. When prototyping and previewing the project within the app, the connections that I make don't work. It doesn't allow me to set a duration of 0,2 or 0,4 seconds. Only 1 second, which is too long specially when I have to make some user testing.

Is there any solution for this problem or should I write in UseVoice Issue as you mentioned?

Thank you very much.

Kind regards,

João

[Preran]

The team is aware of this issue with some users and trying to fix it. Meanwhile, can you try entering the values manually and let us know if it worked?

[joao_vasconcelos]

Hi Preran

I tried to enter the values manually but it won't recognise. When there is only an "s", without a time selection, it will not select the value that I entered. If I select 1second (the only value it accepts from the droplist) and then try to enter 0,4 second (manually), it will go back to 1 second.

Thank you

João

[Preran]

Am checking with the team, will get back as soon as I have more info.

Thanks,

Preran

[hgihl]

Hello. I have same problem, after updating.

[Kindhearted_thinkingB82D]

I also have the same problem. Accepts only 1s. Manually does not work (MacOS High Sierra 10.13.5)

[eugene.korolev]

I guess I am not updating to the latest version... More and more issues with every update.

[fakhrulridha]

Hey, I have the same problem. In the same file, I have many artboard. Artboards I made before updated on June, prototype does working but artboards I made after updated are not working I'm using macOS Hight Sierra ver 10.13.3

[joao_vasconcelos · Accepted solution]

Hey,

Adobe released a new update for XD on Friday. After this new update, I don't have any more problems with the transitions. Have you seen the new update?

Cheers

[Kindhearted_thinkingB82D]

I also have no more problems after new update. Solved, thanks