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nielsvisser
nielsvisser
Participant
March 15, 2021
Answered

Prototype stopt working

  • March 15, 2021
  • 1 reply
  • 638 views

Hi,

I'm working on a Adobe XD file. And at some point the drag function stopt working in the 'play mode' and also on my Iphone with the XD app. The tap function works fine to navigate from one artboard to another artboard. All the drag functions that use to work a few hours ago, suddenly stopt working in the whole XD document. Is there a way to fix this? 

 

I have the lastest version of XD installed. 

 

Best, Niels

    This topic has been closed for replies.
    Correct answer Rajasekhar_Reddy

    Hi Niels,

     

    Sorry for the inconvenience caused, could you please update your XD to XD 38 which is released  today and try if the issue still persists please let us know . Also please mention the OS version of your machine and iOS .

     

    Regards,

    Rajasekhar.

    1 reply

    R
    Community Manager
    Rajasekhar_ReddyCommunity ManagerCorrect answer
    Community Manager
    March 16, 2021

    Hi Niels,

     

    Sorry for the inconvenience caused, could you please update your XD to XD 38 which is released  today and try if the issue still persists please let us know . Also please mention the OS version of your machine and iOS .

     

    Regards,

    Rajasekhar.

    nielsvisser
    nielsvisserAuthor
    Participant
    March 25, 2021

    Thank you for your message. It appears that the XD file was corrupt. I fixed by go back in the save history and open an older version.  I had do some work and editing again. 

     

    I tried to do the same functions in a other XD doc and it worked fine. It must be a problem with the XD document.

     

    fyi

    I have the most recent version of XD and I got big sure 11.2.3 installing on my mac mini 2018

     

     

    thnx for your help.

    R
    Community Manager
    Rajasekhar_ReddyCommunity Manager
    Community Manager
    March 25, 2021

    Sounds Great !! Happy designing  😊

     

    Regards,

    Rajasekhar reddy

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