Skip to main content
P
Patrick Rohan5CB9
Participant
April 10, 2021
Question

"Cannot read property 'activestate' of null" message

  • April 10, 2021
  • 1 reply
  • 312 views

Hi everyone,

I've been working on an XD file today, and when I go to save it, I get the message I put in the "Subject" line above.  Any idea why this might have happened, and what I can do about it?  I'm on Easter holiday from uni, so there is nobody on campus to help with my problem.

--Patrick

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    April 12, 2021

    Hi Patrick,

     

    Sorry to hear about the trouble. Please share a few more details like:

     

    1. The version of XD and OS.
    2. Did this happen with a local file or cloud file?
    3. Please collect system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

     

    Regards

    Rishabh

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices