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"Something went wrong" error getting while accessing Adobe XD prototype link

New Here ,
Jan 05, 2023 Jan 05, 2023

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Hi, Am getting error message while accessing Adobe XD prototype link. Previously it was working for me. From few week it's not even working for any of my prototype link.

Screenshot 2023-01-06 at 10.28.25 AM.png

 

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Adobe Employee ,
Jan 06, 2023 Jan 06, 2023

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Hi @Alahesh27135222cn6w ,

 

Sorry to hear about the trouble and for the delay in response. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening with this specific link or multiple links?
  3. Have you tested this link on a different browser?
  4. If this is happening with a specific file, will it be possible for you to share the link & the file with us? You can send it through DM by clicking on my name.

 

We're here to help just need more details.

 

Regards

Rishabh

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