"Sorry cannot open this document" while opening the file in Adobe XD.

[MakeMeSenpai]

Try to open my project and it ends up sending me back to home page with the message "can't open project"

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[HARSHIKA_VERMA · Accepted solution]

Hi there,

We are sorry to hear you are facing trouble opening the file in Adobe XD. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html?

Let us know if that helps.

Thanks,

Harshia