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I am trying to open a CC document in Adobe XD, and I get the error saying "Sorry, we can't open this document"
I tried downloading it locally, duplicating it, making it offline, opening it through the CC desktop app, and trying to open it through the browser view. I am able to preview a low res version of the file, but I can't open it in XD.
This is a cloud document. Can someone please help?
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Hi,
Sorry to hear about the trouble. Can you try the suggestions shared in this discussion and let us know if this helps or if you need further assistance?
Thanks
Rishabh
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Hello,
I tried everything outline in that discussion. Nothing helped.