Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Recent Files and Cloud Files not showing

New Here ,
Oct 12, 2019 Oct 12, 2019

I've been working on a file that I thought was on the cloud and always accessed it from the Recent Files panel, but today I tried to open it and this screens appeared:

 

Screen Shot 2019-10-12 at 10.16.01.pngScreen Shot 2019-10-12 at 10.16.09.png

And now I can't access my file. Everything is fine with the sync:

Screen Shot 2019-10-12 at 10.16.22.png

Already unistalled and installed Adobe XD and Creative Cloud. Tried to look into the code error (3635), but none of that worked.

808
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 03, 2021 Mar 03, 2021

I am also facing the same problem 

I hope the Adobe personnel will look into this matter and try to sort it 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 03, 2021 Dec 03, 2021
LATEST

Your cloud documents won't show until you are signed in creative clouds so make sure you signed into your account
Go to help and Sign into your account. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines