Retrieve files from Adobe XD cloud storage.

Report · Dec 13, 2023

Hi everybody, due to the expiration of my Adobe XD subscription, I am unable to access the files stored in the cloud. How can I retrieve these files? They are important to me.

Report · Dec 19, 2023

Hi @neo34256088ntpi,

Sorry for the delay in response. Please check out the similar post" https://community.adobe.com/t5/adobe-xd-discussions/adobe-xd-file-disappeared-after-subscription-exp..., which might help you.

For further assistance, you may reach out to the support team for direct assistance.

Hope it helps.

Thanks,

Harshika