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Retrieve files from Adobe XD cloud storage.

New Here ,
Dec 13, 2023 Dec 13, 2023

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Hi everybody, due to the expiration of my Adobe XD subscription, I am unable to access the files stored in the cloud. How can I retrieve these files? They are important to me.

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Data loss , How to , Open and save docs , Share or publish

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Adobe Employee ,
Dec 19, 2023 Dec 19, 2023

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Hi @neo34256088ntpi,

 

Sorry for the delay in response. Please check out the similar post" https://community.adobe.com/t5/adobe-xd-discussions/adobe-xd-file-disappeared-after-subscription-exp..., which might help you.

 

For further assistance, you may reach out to the support team for direct assistance.

 

Hope it helps.

 

Thanks,

Harshika

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