Skip to main content
xavierd24019776
xavierd24019776
Participant
January 28, 2019
Question

Save, undo, redo and objects get inactive

  • January 28, 2019
  • 2 replies
  • 481 views

There is a bug in one of my project.

I just started using XD and imported a Sketch file.

Every time I try to edit a button which is a symbol in sketch, the actions save, undo, redo become inactive. I also can't modify any element of my project.

I can span but can't edit anything.

My config is the following:

Mac OS Mojave 10.14.2 (18C54)

Processor 2.9 GHz Intel Core i5

Memory 16 GB 1867 MHz DDR3

Graphics Intel Iris Graphics 6100 1536 MB

XD 14.0.42.14 (starter)

I tried to uninstall XD several time with removing the app preferences and rebooted my Mac, but the bug is still here.

Thank you for your help.

    This topic has been closed for replies.

    2 replies

    xavierd24019776
    xavierd24019776Author
    Participant
    January 30, 2019

    Hello,

    After checking the features supported I assume it is because of symbol I try to edit.

    Several of the symbols at the import were modified from the original file.

    Preran
    Community Manager
    PreranCommunity Manager
    Community Manager
    January 28, 2019

    HI Xavier,

    It is possible that you are running into limitations with Sketch file import in XD Supported features when you open Sketch files in XD

    If you don't think that is the case, let us know. You can share the file with me over a private message. To send a private message, click my picture and use the Message button.

    Thanks,

    Preran

    P
    Adobe Employee
    Peter_Flynn
    Adobe Employee
    January 30, 2019

    Yes, I think we'd be very interested in taking a look at this file.  If you can share the original Sketch file that would be ideal, so we can trace through the import process ourselves to debug any issues that occur there.  Also please let us know:

    * Which element in your file is the "button" that's triggering the issue, just in case that's not obvious when we look at it.

    * What specific edits you're making to the button, e.g. are you resizing a specific shape inside of it, changing text, changing a fill color, etc.?

    Please pass along the file to Preran as described above and he'll direct your info to the right team to investigate.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices