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Scrollbar appears in mobile prototype (Win 10)

Advisor ,
Mar 14, 2018 Mar 14, 2018

When I preview a mobile screen in prototype mode I get a wide scrollbar in addition to a thin one. W10. This thing was fixed for a short while but has made a comeback after last update.

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correct answers 1 Correct answer

Adobe Employee , Mar 14, 2018 Mar 14, 2018

I think I remember seeing in a previous post you made saying that you were using a Windows Insiders Edition build. Is this still true? Or are you on a stable release of Windows 10?

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Adobe Employee ,
Mar 14, 2018 Mar 14, 2018

I am on Windows 10, and I am unable to reproduce your issue. Would it be possible for you to share your files for testing? Upload them to a shared location such as CC, Dropbox, or Google Drive and share them with us over a private message. To send a private message, click my picture and use the message button.

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Advisor ,
Mar 14, 2018 Mar 14, 2018

Preran. If your not able to di that it probably means the app is unstable and generates different results. That is after all been one of the characteristics of XD. If you move your cursor to the right edge of the mobile screen where the scroll bar is, I get a really wide scroll bar in addition to the thin I was expecting. This is the scroll bar issue that XD said they had fixed in 2017 but it's back after last update.

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Adobe Employee ,
Mar 14, 2018 Mar 14, 2018

I think I remember seeing in a previous post you made saying that you were using a Windows Insiders Edition build. Is this still true? Or are you on a stable release of Windows 10?

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Advisor ,
May 22, 2018 May 22, 2018
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I've never said that.

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