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widiantoz98129901
Participating Frequently
November 26, 2019
Answered

[Share]-Error: "There was an error sending the invite. Please try again" in Adobe XD.

  • November 26, 2019
  • 1 reply
  • 3438 views

Hi, I've just tried to share a private link with only several team members that I wish to invite, but after multiple attempts it keeps on returning a failed message: There was an error sending the invite. Please try again.

 

There is no further explanation about the error or about how to resolve it. My XD version is 24.4.22.1, please help!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Correct answer HARSHIKA_VERMA

Hi Widian,

 

We are sorry to hear you are facing trouble inviting people to edit in Adobe XD. Would you mind trying to sign out of XD and Creative Cloud app and sign back in? We would also request you to please try restarting the machine.

 

Let us know if that helps.

 

Thanks,

Harshika

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
November 26, 2019

Hi Widian,

 

We are sorry to hear you are facing trouble inviting people to edit in Adobe XD. Would you mind trying to sign out of XD and Creative Cloud app and sign back in? We would also request you to please try restarting the machine.

 

Let us know if that helps.

 

Thanks,

Harshika

W
widiantoz98129901Author
Participating Frequently
November 27, 2019

Hi Harshika, thank you. It works now! 🙂

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