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[Share]-Error while sharing "Sharing is currently not available in your religion" in XD.

Community Beginner ,
Jan 28, 2020 Jan 28, 2020

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45.PNG

I can't share the protoype after the last update, I am paying for XD services every month from more than a year ago and I can't use it now.

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Product performance , Share or publish

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Adobe Employee ,
Jan 28, 2020 Jan 28, 2020

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Hi Ahmed,

 

We are sorry to hear you are having trouble sharing the design in XD. Would you mind sharing the OS and XD version of your machine? Are you working on an enterprise network?

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Jan 28, 2020 Jan 28, 2020

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I am using Windows 10 pro version 1909, XD (26.0.22), Private network no one connected to it.

 

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Adobe Employee ,
Jan 28, 2020 Jan 28, 2020

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Thanks for sharing the information. Would you mind sharing the region you are located in?

 

Thanks,

Harshika

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New Here ,
Feb 01, 2020 Feb 01, 2020

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Hello
I also have the same problem
sharing is currently not available in your region adobe
I live in the state of Palestine

 

7efb8904-7eaf-4dd0-9e58-57e60d057917.jpg

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Community Beginner ,
Feb 01, 2020 Feb 01, 2020

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I am from Cairo, Egypt

And it was working fine before the last update

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Community Beginner ,
Feb 03, 2020 Feb 03, 2020

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It is happening to me also.

  • I'm working on an enterprise network
  • Using Windows 10
  • My XD version is 26.0.22
  • I'm located in Lisbon, Portugal

 

Thanks,

Emanuel Saramago

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New Here ,
Feb 04, 2020 Feb 04, 2020

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Same here. Zürich, Switzerland.

 

XD version 26.0.22.5

 

Mac os 10.13.6 High Sierra

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New Here ,
Feb 04, 2020 Feb 04, 2020

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This is happening for me too. Located in New Zealand. Never a problem sharing before. This is a really big issue in my business please find a solution ASAP. 

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New Here ,
Feb 06, 2020 Feb 06, 2020

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Hi,
After updating xd to version 26.0.22.5, I cannot share the prototype for development view.
But it can be shared when I try other files with a smaller number of artboards.

Does anyone have a problem like me?

Screen Shot 2020-02-06 at 13.19.07.JPG

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Adobe Employee ,
Feb 06, 2020 Feb 06, 2020

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Hi ,

 

We are sorry to hear you are having trouble sharing the design in XD. Would you mind sharing the OS and the region you are located in? Are you working on an enterprise network?

 

We will try our best to help.

 

Thanks,

Chethan

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New Here ,
Feb 06, 2020 Feb 06, 2020

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I use Mac OS 10.13.6
Located in Indonesia
Yes, i'm working on enterprise network.

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Adobe Employee ,
Feb 06, 2020 Feb 06, 2020

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Hi Deni,

 

Thanks for sharing the details asked by Chethan. Would you mind trying to share the file on a different machine with Mac OS 10.15? If that doesn't help, please check with your IT team to enable network endpoints for XD as mentioned in this article: https://helpx.adobe.com/enterprise/kb/network-endpoints.html.

 

Let us know if that helps.

 

Thanks,

Harshika

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Adobe Employee ,
Feb 14, 2020 Feb 14, 2020

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Hi All,

 

Could you please confirm if you are still experiencing issues while sharing on MacOS 10.15? We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Mar 02, 2020 Mar 02, 2020

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LATEST

Currently experiencing the same issue,

 

Westlake Village, CA 

XD- Version 26.0.22.5, Creative Cloud Sync 4.3.24.11

MAC OS Catalina v. 10.15.3

 

Thank you

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