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PhillipGallant
Participant
April 3, 2020
Answered

[Share]"App" Fades To White When Button Clicked while previewing.

  • April 3, 2020
  • 1 reply
  • 794 views

When preview and testing my "app", there are points when a button is clicked and in the preview and test link my "app" fades to white. Reviewing my work in XD, this should not be the case. Does anyone know what the problem might be? Is it crashing? I'm working with over 60 screens. Is that too many?

This topic has been closed for replies.
Correct answer PhillipGallant

Attached is a screenshot of my work. I'm using version 28.1.12.3. I exported all the screens and there were maybe twenty or more white screens that I still can't account for in XD. 

 


I have since recreated the project and am no longer pursuing a resolution for this matter. 

1 reply

italosan
Community Expert
Community Expert
April 3, 2020

Hi, what version of Adobe XD are you using? Does this problem also occur on other files?

HARSHIKA_VERMA
Community Manager
Community Manager
April 4, 2020

Hi there,

 

Thank you for using Adobe XD. Inclusive of what Italo has said, could you please check if any blend modes are applied to the design? It would be really helpful if you can share the screenshot of your design in prototype mode showing all the interaction.

 

We'll try our best to help.

 

Thanks,

Harshika

HARSHIKA_VERMA
Community Manager
Community Manager
April 7, 2020

I have since recreated the project and am no longer pursuing a resolution for this matter. 


Thank you for sharing the screenshot and we are sorry to hear that you need to redo the whole effort. We have the current version of XD available (28.4). We would request you to please update XD for smoother workflow.

 

We just hope you don't face the similar issue again. Please feel free to reach out to us in the future for any assistance.

 

We will be happy to help.

 

Thanks,

Harshika