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Hi there,

Sorry to hear about the trouble. Please try the steps shared below:

1. Sign out of XD and CC Desktop app.
2. Close CoreSync and all Adobe-related processes from the Task Manager/Activity Monitor.
3. Reboot the computer and then check again.

If this doesn't help, please try switching to a different network and let us know if this helps or if you need any further assistance. 

Regards

Rishabh