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Sharing XD Link Access Limit

New Here ,
Jun 01, 2020 Jun 01, 2020

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Hello! 
I've created a public sharing link for a prototype in Adobe XD. The prototype will be used in a training course, and we want to know what's the limit or number of access to the link. 
For example, if 500 (or 10,000)  people click on the link at the same, will there be a problem? Will all of them be able to view the prototype? 
I know the Adobe Cloud was down last week, could something similar happen if a lot of people try to access the same prototype at the same time?

Ps. We're currently on a free plan, do we need to upgrade to ensure the link supports the concurrency?

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Product performance , Share or publish

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correct answers 1 Correct answer

Adobe Employee , Nov 08, 2020 Nov 08, 2020

Hi There,

Yes, There are new changes to the starter plan. For the starter plan  Adobe XD is currently providing one active shared link and one active shared document with up to two co-editors.

Please visit https://www.adobe.com/in/products/xd/pricing/individual.html

 

Thanks, 

Vertika Gupta

Adobe XD

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Adobe Employee ,
Jun 01, 2020 Jun 01, 2020

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Hi Paulina,

There are no restriction in sharing link in this covid time.

Any bar is not set to limit the the number of users you can share. 

Please let me know if you faced any issue apart from little performance impact.

 

Thanks,

Vertika Gupta

Adobe XD

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New Here ,
Jun 09, 2020 Jun 09, 2020

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Thank you, so far we've had no problem. 

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New Here ,
Oct 24, 2020 Oct 24, 2020

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Hi Vertika Gupta,

 

I am having a problem with the sharing link. There is a restriction in the sharing link. Please let me know what should I do.

 

Thanks,

Aiman Khan

 

 

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New Here ,
May 03, 2021 May 03, 2021

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Hi,

I am not able to generate sharing link. Adobe is asking me to upgrade

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New Here ,
May 03, 2021 May 03, 2021

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Hello Rishika 

if you are using starter plan then there are new changes to the starter plan. For the starter plan  Adobe XD is currently providing one active shared link  

 

Thanks
 Amit 

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New Here ,
Oct 11, 2021 Oct 11, 2021

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Ok but it would be nice to INFORM the customer! I don't receive any information about this and on your website I see for a Single APP the following: Unlimited shared links!? So is unlimited or not!? 

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New Here ,
Nov 06, 2021 Nov 06, 2021

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Hi there,

 I have some problem with muliple links and I don't khow how can I fix it. I want to make 2 links in a same prototype and eachtime I click on one of them to be able to create link, I can't! I take an screenshot... I hope I will help me. thank you.

Ther are 2 flows there. I created a link to my fist flow( web mode) but I can't change it into the second flow(App mode). There is another thing below my screen, on the right side I have an error updating and paying money!! I really don't know how figure it ourt  Screenshot (5).png

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New Here ,
Nov 08, 2020 Nov 08, 2020

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we are facing this Issue can we can fix this ?

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Community Beginner ,
Nov 08, 2020 Nov 08, 2020

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Hi Vertika,

I am also facing the issue. The XD says that Unlock unlimited shared links along with You've reached the capacity for link sharing with your plan. Upgrade to publsih more links and use premium features.

So what is the fix for this? Or should we upgrade to premium?

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Adobe Employee ,
Nov 08, 2020 Nov 08, 2020

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Hi There,

Yes, There are new changes to the starter plan. For the starter plan  Adobe XD is currently providing one active shared link and one active shared document with up to two co-editors.

Please visit https://www.adobe.com/in/products/xd/pricing/individual.html

 

Thanks, 

Vertika Gupta

Adobe XD

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New Here ,
Nov 23, 2020 Nov 23, 2020

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Hi Vertika,

I also have the same problem as amalj41273566, but my plan is not a starter plan at all.

why this happend?

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New Here ,
Dec 02, 2020 Dec 02, 2020

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I solved it by deleting some unused shared links. 

 

Open adobe xd by starting without opening a file

sebastianw49123733_0-1606940713571.png

Click Manage links

sebastianw49123733_1-1606940760439.png

 

 

Get rid of any design shared link you don't need anymore

sebastianw49123733_2-1606940841403.png

 

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New Here ,
Oct 10, 2021 Oct 10, 2021

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thanks broo!

 

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New Here ,
Jan 23, 2022 Jan 23, 2022

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Thanks a lot bro! 🙂 

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New Here ,
Oct 20, 2022 Oct 20, 2022

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LATEST

Man, you´re a life saver!!! Thank you so much!!!!!!

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