• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Sidebar/toolbar (with Appearance and Grid) not expanding fully?

New Here ,
Jan 06, 2023 Jan 06, 2023

Copy link to clipboard

Copied

Screenshot (641).png
As shown, I cannot see all of the options in the sidebar as they are cut off. I can't click-and-drag to expand them either. Any idea what I can do here?

TOPICS
Product performance

Views

477

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 07, 2023 Jan 07, 2023

Copy link to clipboard

Copied

Hi @ProfessorElliot, thinking what I'd do, I'd check if this is happening for all files, and would do a restart, uninstall/reinstall of XD if you haven't tried those. Please update us maybe some other people also might be helpful.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 09, 2023 Jan 09, 2023

Copy link to clipboard

Copied

A restart did not help, and this is happening to all files. I will attempt an uninstall/reinstall next.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 08, 2023 Jan 08, 2023

Copy link to clipboard

Copied

Is it possible to test with other display resolutions? WIll you have the same result? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 09, 2023 Jan 09, 2023

Copy link to clipboard

Copied

Changing the resolution and scaling in various combinations didn't do the trick, unfortunately.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 10, 2023 Jan 10, 2023

Copy link to clipboard

Copied

I guess I'd try an uninstall/reinstall with CC Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2023 Jan 10, 2023

Copy link to clipboard

Copied

Just attempted this (uninstall, restart, reinstall) and unfortunately the problem persists.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 31, 2023 Jan 31, 2023

Copy link to clipboard

Copied

LATEST

Hi @ProfessorElliot ,

 

Sorry for the delay in response. Could you please update XD to the latest version which is 56 and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines