Some images are not loaded on Adobe XD

New Here ,
Mar 03, 2022 Mar 03, 2022

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Yulim5FA6_0-1646339895526.png

Hi everyone, 

I have a problem with loading images when I reopen my XD file.

I'm working on this with my friend and it happens the same to my friend too.

How to solve this problem?

Only some images are like the screenshot..

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Import and export , Open and save docs

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Adobe Employee ,
Mar 03, 2022 Mar 03, 2022

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Hi Yalim,

Thank you for contacting us, usually the above scenarios happens for high resolution images[ high pixel images] and also same time if the network connectivity is poor, check for the internet connectivity once and wait for some time to load the images[ ~2mins] if this also doesn't works.. wait for another few minutes. Quit and Relaunch XD.

 Hope it helps,

Regards

Ashwini.

 

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