Text is jumping/overalapping after exported to PDF from XD 47

New Here ,
Apr 24, 2019 Apr 24, 2019

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Hi! When I try to export my project to PDF, some of the letters jump around and overlap, and the kerning is completely off. Are there a workaround to this problem? It seems to happen with the font San Francisco specifically. Other fonts exports just fine.

 

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Adobe Employee ,
Apr 25, 2019 Apr 25, 2019

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We are aware of these issues in PDF export. From what I understand, the issue has been fixed in an internal build and should be available in a future update.

Thanks,

Preran

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New Here ,
Aug 12, 2020 Aug 12, 2020

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8/12/20 Update

Hello all.

I am having this exact issue with SF font not exporting properly into PDF format. The text looks fine in my XD file but when I export, the letters are smashed together or overlapping. I have the most up to date XD, have tried renaming the file as I export and even copying the contents onto a new artboard. However the issue of exporting a PDF from XD is still very buggy. I noticed it does not always do this with every export, but most of my files as of today are exporting not properly. I tried looking around to see if this has been addressed or if there have been any other solutions but have not found any.

The workaround I have found for now is copying the vector art from XD into Adobe Illustrator and exporting a PDF from that program. It is not the most quick solution but it works.

I hope this will get addressed again in the near future. SF font is the font used for iOS and the screens we work on are client facing to showcase this. Thank you.

~J

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New Here ,
Jan 26, 2021 Jan 26, 2021

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I'm glad there's in an incoming fix, but as of this post, the issue still persists. I'm working with iOS system fonts New York and SF Compact. This is super disappointing because XD is such a great tool for quickly assembling pitch decks – way faster the Illustrator. 

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New Here ,
Jul 22, 2021 Jul 22, 2021

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Did you create a manual fix for the bug?

It's 2021 and I'm still getting it. 

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New Here ,
Aug 23, 2021 Aug 23, 2021

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Amazing bug error persists.

Kerning is completely off, exporting screen from XD to Pdf. 

Any solution?

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Adobe Employee ,
Aug 24, 2021 Aug 24, 2021

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Hi there, 

 

We're so sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD and OS.
  2. Is this happening with a specific file or multiple files?
  3. Are you previewing the PDF on any native app or Adobe Acrobat Reader or Pro DC? We'd recomend opening on Acrobat Reader DC or Acrobat Pro DC.

 

We're here to help just need more information.

 

Regards

Rishabh

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New Here ,
Sep 02, 2021 Sep 02, 2021

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I've also been experiencing the same issue: 

  • XD version: 43.0.12.14 x64
  • macOS Big Sur 11.4 
  • Font: Inter

 

I found a workaround by applying tracking to the text, in my case -10. But event adding tracking of +1 seems to solve the problem.

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Community Beginner ,
Jan 17, 2022 Jan 17, 2022

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Hi there are still some issues with text exporting to PDF, I found the issue is when I'm placing bodies of text/paragraphs otherwise the text is fine. See screenshot. I'm using Adobe XD version 47.0.22.9Screen Shot 2022-01-17 at 12.53.35 PM.png

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Adobe Employee ,
Jan 17, 2022 Jan 17, 2022

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Hi defaultax5a0i6e40yn,

 

Thank you for reaching out and sorry for the trouble. We would like to know the name of the font you're using in your document. Does that happen with every file, every font?

 

Please share the details of your operating system.

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Jan 17, 2022 Jan 17, 2022

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This font is called Inter, it is a Google font, I have also used Futura with similar results in paragraph sections. It does not happen with every file or font, this is only the second time it has happened to me and I've done about a dozen layouts with various typefaces/fonts (I do website layouts in XD). I work on a MacBook Pro (2020 model) with Monterey 12.0.1

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Adobe Employee ,
Jan 19, 2022 Jan 19, 2022

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Thanks for the confirmation. Could you please try to preview in Adobe reader or Acrobat DC intsead of native previewer app?

 

Let me know if that helps.

 

Thanks,

Harshika

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Community Beginner ,
Jan 07, 2020 Jan 07, 2020

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same problem here

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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Same here. Google Font Roboto Slab:
XD:

1.png

PDF (zoom at 50%, 100%, makes nog difference):

2.png

  

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New Here ,
Apr 26, 2021 Apr 26, 2021

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I'm having the same issue, the forn is Roboto.

I'm usint thin vesion, and when exporting in PDF it becomse regular...really annoyoing....

XD has still too many bugs for me to migrate away from Sketch.

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Adobe Employee ,
Sep 02, 2021 Sep 02, 2021

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Hi there, 

 

We're so sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD and OS.
  2. Is this happening with a specific file or multiple files?
  3. Are you previewing the PDF on any native app or Adobe Acrobat Reader or Pro DC? We'd recomend opening on Acrobat Reader DC or Acrobat Pro DC.

 

We're here to help just need more information.

 

Regards

Rishabh

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New Here ,
Dec 21, 2021 Dec 21, 2021

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Seems like you guys still didnt fix it!!

Im having a problem right now with PDF export

Trying to export a file and selected the artboard but the PDF is showing only some layers or not correctly

where they should be or half images...

Any help?

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Community Beginner ,
Sep 14, 2021 Sep 14, 2021

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I am having this issue with Futura medium in my body text, the kerning is off on a lot of the words so it is very noticeable. I exported the artboard to PDF and opened in Adobe Acrobat, all my programs and OS are up to date.

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New Here ,
Jan 27, 2022 Jan 27, 2022

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still have the same issue with SF Fonts.

 

However I realized that the problem occurs only Adobe Acrobat DC, 
Foxit or Chrome PDF viewer shows PDF file same as XD

and the solution that works for me is : reduce the size a little bit from here https://online2pdf.com/ and done! 

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New Here ,
Mar 16, 2022 Mar 16, 2022

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Thanks for the workaround, but can't believe they still haven't fixed this. I'm on Windows 10 Pro.

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New Here ,
Jun 02, 2022 Jun 02, 2022

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It's June 2022 and this problem still persist, at this point it can happens with any type of font, in my case I am using Open Sans. As Adobe hasn't fixed this bug and they only come here to say "I'm sorry!" I think the best solution is to move to Figma or any reliable app. This is a total lack of respect to everyone in this community.

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Adobe Employee ,
Jun 02, 2022 Jun 02, 2022

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LATEST

Hi Yuri24703904r8l5,

 

We understand how frustrating it could be for you. I assume that the issue has resurfaced. I will try my best to investigate the issue again and will try to escalate the issue to the product team for further investigation. 

However, I would need a few more details from you in order to escalate it to them. Your info will help our team investigate the root cause.

 

  • Please share the version of XD and the details of your operating system.
  • Please record a video of the issue and share it with us.
  • Does the problem only occur in Acrobat DC or other native previewer apps?
  • Is it possible for you to share the XD file with me over a Private message?

 

Note: Please upload the file to a shared location such as CC or Dropbox and share the URL with me.

 

I will try my best to help you.

 

Thanks,

Harshika

 

 

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