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Text not appearing in after effects

New Here ,
Mar 16, 2021 Mar 16, 2021

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When exporting an artboard from adobe xd to after effects text isn't appearing on screen, can anyone help please?

 

 

Screenshot 2021-03-16 at 11.02.00.pngScreenshot 2021-03-16 at 11.01.23.png

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Adobe Employee ,
Mar 16, 2021 Mar 16, 2021

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Hi Jessica,

 

Thanks for reaching out. There are certain non-supported features when exporting to After Effects from XD. Please refer to this article https://helpx.adobe.com/ro/xd/kb/open-after-effects-files-in-xd.html and let us know if that helps or if you need any further assistance. 

 

Regards

Rishabh

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Hi Rishabh,

 

Thanks for your response, I had a look at the article you linked and theres nothing on the list of non-supported features I have on my xd file. I've tried adding text using arial to check its not the text style and even that won't appear in xd? Only shapes seem to export for some reason.

 

Jess

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Adobe Community Professional ,
Mar 16, 2021 Mar 16, 2021

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It works for me i.e. texts are exported to AE as expected. If you create a new document with just a piece of text on the artboard, would it work...?

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New Here ,
Mar 18, 2021 Mar 18, 2021

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Hi Kenneth,

 

I've tried doing that and I'm still getting the same issue?

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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Both AE and XD are up-to-date? If so not sure...

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New Here ,
Mar 19, 2021 Mar 19, 2021

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Yeah both up to date, I've even tried to reinstall them both and having the same issue still loads of text missing?

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Adobe Employee ,
Apr 04, 2021 Apr 04, 2021

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Hi there,

 

Thanks for sharing the screenshot and sorry for the delay in response. Would you mind telling us if it's happening with this specific text or all the text elements? Could you please share the version of XD and AfterEffects you are using? Please try to sign out of XD, Creative Cloud, restart the machine, and then sign back in.

 

Let us know if that helps.

 

Thanks,

Harshika

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