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There was an error opening the file.. Error code 47

New Here ,
Nov 22, 2022 Nov 22, 2022

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I'm unable to open my file. I tried to uninstall and reinstall the XD but I still don't recover it. Please help because this is a crucial project that I need to continue working on it.

 

isoftstone26692930eus4_1-1669175538436.png

 

 

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Adobe Employee , Nov 23, 2022 Nov 23, 2022

Hi @isoftstone26692930eus4,

 

Thank you for reaching out. Would you mind trying the steps suggested in this post: https://community.adobe.com/t5/adobe-xd-discussions/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/td-p/10415491 and let us know if that helps?

 

We will try our best to help.

 

Thanks,

Harshika

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Adobe Employee ,
Nov 23, 2022 Nov 23, 2022

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Hi @isoftstone26692930eus4,

 

Thank you for reaching out. Would you mind trying the steps suggested in this post: https://community.adobe.com/t5/adobe-xd-discussions/error-quot-sorry-we-can-t-open-this-document-in-... and let us know if that helps?

 

We will try our best to help.

 

Thanks,

Harshika

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