There was an error opening the file.. Error code 47

[isoftstone26692930eus4]

I'm unable to open my file. I tried to uninstall and reinstall the XD but I still don't recover it. Please help because this is a crucial project that I need to continue working on it.

[HARSHIKA_VERMA · Accepted solution]

Hi @isoftstone26692930eus4,

Thank you for reaching out. Would you mind trying the steps suggested in this post: https://community.adobe.com/t5/adobe-xd-discussions/error-quot-sorry-we-can-t-open-this-document-in-... and let us know if that helps?

We will try our best to help.

Thanks,

Harshika