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Participant
April 20, 2021
Question

Type tool FREEZES !!!!!

  • April 20, 2021
  • 2 replies
  • 352 views

Hello, I just installed the latest Adobe Xd update, but a problem that I used to encounter has surfaced again.

While working, suddenly the type tool becomes inactive, in the sense that I cannot type anything new, the type cursor doesn't show, and this problem is also extended to the properties section, where I cannot type in a new value but only change values using the up and down arrow keys. 

It is really affecting the workflow, once it happens it is like that for a good 5-10 minutes.

 

Kindly Assist.

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    2 replies

    Spas K.
    Community Expert
    Community Expert
    April 20, 2021

    Hey there, it's a known bug that's been around for a while. The current workaround is to Alt+Tab to a different program / window and back to Xd, which fixes it, until it breaks again...

     

    Unfortunately, there hasn't been a clear indication to what causes the bug, as it seemingly happens at random. Sometimes it happens 5 minutes after you've made a clean file, other times you can work for hours until it happens.

    Joely10623436
    Community Expert
    Community Expert
    April 20, 2021

    First of all: WHAT hardware and OS is in use? Are you connected to an external Screen/Monitor?

    Participant
    April 20, 2021

    I am using an HP ProBook and Windows 10 Pro (20H2). I am not using any external monitor.