Skip to main content
L
Linda Maddocks
Participating Frequently
June 1, 2021
Answered

Unable to create guides in Adobe XD.

  • June 1, 2021
  • 3 replies
  • 2700 views

I know how to do it, hover over the top or left of an artboard. I'm on the latest version of XD, as of June 2021, tho on Windows, unfortunately. Restarting hasn't helped. Any answers?

 

<Title was renamed by moderator>

    This topic has been closed for replies.
    Correct answer blair j

    I figured out my issue. At some point I had hidden guides and this is saved. I'd forgotten that and guides are just non-existent when in that state. Turning guides on (View | Guides | Show All Guides) now allowed me to use guides again 🙂

    3 replies

    C
    cascianocox
    Participant
    July 30, 2021

    It's coded by developers with no understanding of the design process. It's a shocking bit of software that will just make millions more think they are designers.. Watch out world expext more and more poorly designed gumf to proliferate.

    B
    blair j
    Inspiring
    June 5, 2021

    I am getting a similar problem but it only affects some files. I downloaded the Windows Fluent UI Kit and guides worked fine there. I saved this as a new cloud document to customize and I'm not getting guides in that document. I've been working on it for while over several days and I don't know when guides stopped working...on save as or or somewhere along the way. So I have to create lines and use those.

      B
      blair jCorrect answer
      Inspiring
      June 6, 2021

      I figured out my issue. At some point I had hidden guides and this is saved. I'd forgotten that and guides are just non-existent when in that state. Turning guides on (View | Guides | Show All Guides) now allowed me to use guides again 🙂

        L
        Linda MaddocksAuthor
        Participating Frequently
        June 9, 2021

        Thank you! I will try that. I'm done with the current project that I did in XD, and I use INDD more in my job. But I'll open up XD and make sure view guides is on!

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        June 1, 2021

        Hi there,

         

        Thank you for reaching out and sorry to hear you are unable to create guides in XD. I am unable to reproduce the issue at my end on my windows machine as shown below-

         

         

        Could you please try signing out of XD and Creative Cloud app, restart the machine, and then sign back in?

         

        Let us know if that helps. We will try our best to help.

         

        Thanks,

        Harshika

         

         

        L
        Linda MaddocksAuthor
        Participating Frequently
        June 1, 2021

        Hi Harshika,

        I'm almost at the end of my workday so I'll try that tomorrow. (I did restart my computer, but I didn't sign out & back in with Creative Cloud. But yes, guides were working no problem before. 

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity Manager
          Community Manager
          June 3, 2021

          Sure. Please let me know how it goes. Feel free to update the discussion if you need further assistance.

           

          I would be more than happy to help.

           

          Thanks,

          Harshika

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices