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Participant
May 21, 2022 10:02 AM UTC
Answered

Unable to drag and drop files into Adobe XD in Windows 11

I recently updated to Win 11 and I could not take an image from file explorer and drag and drop into Adobe XD. Any help?

 

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AkinGn
AkinGnCorrect answer
Community Expert
May 23, 2022 12:19 PM UTC

Hi @RC24545127jbzh , as I see in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/can-t-drag-and-drop-any-file-into-adobe-xd/td-p/10714101 you might have a permission etc related issue, since you should be able to drag & drop files into XD. As the user in that conversation tried, you might try to uninstall and reinstall Adobe Creative Cloud app and XD, and if it doesn't work you may try to install XD to another partition (since it's probably because of a permisison related issue as I said) And if any of those doesn't help, I suggest as well contacting the support at https://helpx.adobe.com/contact.html
Hope this helps!

2 replies

Participant
Aug 29, 2022 5:14 PM UTC

Even I am facing the same issue with the dragging and dropping feature not working.

 

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AkinGn
Community Expert
AkinGnCommunity ExpertCorrect answer
Community Expert
May 23, 2022 12:19 PM UTC

Hi @RC24545127jbzh , as I see in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/can-t-drag-and-drop-any-file-into-adobe-xd/td-p/10714101 you might have a permission etc related issue, since you should be able to drag & drop files into XD. As the user in that conversation tried, you might try to uninstall and reinstall Adobe Creative Cloud app and XD, and if it doesn't work you may try to install XD to another partition (since it's probably because of a permisison related issue as I said) And if any of those doesn't help, I suggest as well contacting the support at https://helpx.adobe.com/contact.html
Hope this helps!

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