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Unable to drag the layers to reorder in the panel in XD.

New Here ,
Mar 05, 2020 Mar 05, 2020

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Is it just me, or did something change on this latest version.

I can't seem to drag layers to reorder them in the panel anymore. Anyone else having this problem?

 

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correct answers 1 Correct answer

New Here , Mar 09, 2020 Mar 09, 2020
Solved. Reinstall alone wasn't enough to fix it... had to do a clean sweep of a lot of residual system files, then reinstall. Was on my PC... Adobe tech support made short work of this. Thanks

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Adobe Community Professional ,
Mar 05, 2020 Mar 05, 2020

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This seems to be working fine for me, are you on Mac or PC? Is your OS up to date?
I'm on Windows10 and have no issues moving layers around.

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Adobe Employee ,
Mar 06, 2020 Mar 06, 2020

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Hi Thomas,

 

Sorry to hear you are experineicng reordering of layers in XD. We have seen the issue got resolved in the previous version of XD. In additon to the information asked by Sjaani, could you please confirm if it's happening with a specific file or all the files? Is it possible for you to share a short video capturing the behavior?

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Mar 09, 2020 Mar 09, 2020

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I've had this same issue for a week now. I have the latest version of Adobe XD, I uninstalled it and reinstalled it to see if it would work. No dice. I'm on a Windows 10 PC.

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New Here ,
Mar 09, 2020 Mar 09, 2020

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Solved. Reinstall alone wasn't enough to fix it... had to do a clean sweep of a lot of residual system files, then reinstall.

 

Was on my PC... Adobe tech support made short work of this.

 

Thanks

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Community Beginner ,
Mar 09, 2020 Mar 09, 2020

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Mine was resolved within minutes of my post - I was booted out of Creative Cloud (without explanation), then when I signed back in Adobe XD was fixed. Guessing Adobe did something on their end, don't know what.

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Community Beginner ,
May 12, 2021 May 12, 2021

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I am now having this issue. Everything is updated. Windows 10. Adobe XD version 40.0.22.

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New Here ,
Jun 03, 2021 Jun 03, 2021

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Same problem on mac

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Adobe Employee ,
Jun 03, 2021 Jun 03, 2021

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Hi there,

 

We are sorry to hear you are unable to reorder the layers in the panel. I am unable to reproduce the issue at my end on a windows machine with XD 40.1 version. I would request you to please ensure you're on the latest version of XD. Does that happen with every file or with a specific file?

 

Is it possible for you to record a video and share it with us?

 

I will try my best to investigate the issue.

 

Thanks,

Harshika

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New Here ,
Jun 03, 2021 Jun 03, 2021

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Hi Harshika

Might be specific to arranging in a repeat grid. It's on the latest version as of right now.

Harshit

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Adobe Employee ,
Jun 22, 2021 Jun 22, 2021

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Hi Harshit,

 

Sorry for the delay in response. Are you still experiencing the issue with XD 41 version? 

 

We'll try our best to help.

 

Thanks,

Harshika

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