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Unable to find XD cloud files after leaving the company.

New Here ,
Jan 04, 2023 Jan 04, 2023

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Until June 2022, the company used xd for a fee, but when I logged in to use xd after leaving the company, there were no files I had worked on.

Where should I inquire? How to recover? Why?

 

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Adobe Employee ,
Jan 04, 2023 Jan 04, 2023

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Hi @정민224455555r95,

 

Thank you for reaching out. I assume you've created those XD files from your Company account, and now you might be logging in with your Personal account. 

 

If yes, please check this article on Manual Asset Transfer which might help you. 

 

Let us know if that helps.

 

Thanks,

Harshika

 

 

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