Unable to import svg file in XD

Community Beginner ,
Jul 18, 2022 Jul 18, 2022

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Hello,
I have a problem dragging and dropping an uploaded svg file.
It was working very well before. For 1 week, I have an error message telling me that I can no longer import an SVG file. How to solve the problem ?

Capture d’écran 2022-07-18 à 12.02.24.png

 

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Adobe Employee , Jul 18, 2022 Jul 18, 2022

Hi @Mouchet0D4C,

 

We are sorry for the trouble. In addition to what our expert has suggested, please check if you've any Unsupported Features within the SVG file in XD, which might be causing the issues.

 

Let us know if you need further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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Hi @Mouchet0D4C , as I see in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/unable-to-import-svg-assets-since-last-update-in... , you might have a similar issue of the file's restriction change etc issue, so I'd make sure the file is still fully accessible on your computer, if it's on a network, like suggested there, I'd create a local copy of it and I'd also try to open it in other apps like AI to see if everything's ok there, and would also export it again as another SVG on AI to try with that other copy. Hope this helps! 

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Adobe Employee ,
Jul 18, 2022 Jul 18, 2022

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Hi @Mouchet0D4C,

 

We are sorry for the trouble. In addition to what our expert has suggested, please check if you've any Unsupported Features within the SVG file in XD, which might be causing the issues.

 

Let us know if you need further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

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Community Beginner ,
Jul 19, 2022 Jul 19, 2022

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Hello,
I have already checked these:
- the svg file is local on my computer
- I can open it correctly in AI
- I saved it again as SVG from illustrator, can't open it in XD
- I tried with several SVGs and the problem is the same

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Adobe Community Professional ,
Jul 19, 2022 Jul 19, 2022

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Can you copy and paste the artwork from AI to XD?

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Community Beginner ,
Jul 19, 2022 Jul 19, 2022

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Yes I can.

But it's a waste of time, when it was possible to drag and drop an svg file directly without going through AI.

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Adobe Community Professional ,
Jul 19, 2022 Jul 19, 2022

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Yes of course - just wanted to check the data is OK. Where did you get the SVG from? Can you send it to me via DM...?

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Community Beginner ,
Jul 19, 2022 Jul 19, 2022

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Adobe Community Professional ,
Jul 21, 2022 Jul 21, 2022

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I just downloaded a SVG illustration from unDraw and imported to XD without any issues. Is your XD the latest version (51.0.12.6)?

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Community Beginner ,
Jul 25, 2022 Jul 25, 2022

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It seems to work again.
It depends on the svgs i feel like. some work, some don't.

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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There are some unsupported elements with SVG that XD can't handle. That is probably the case with the SVGs you are having issue with.

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