Unable to install Adobe XD on MacBook Pro

New Here ,
Apr 20, 2022 Apr 20, 2022

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I am unable to install XD on my MacBook Pro 10.15. I have the latest version and all requirements are checked. When I click 'Install' I get this  error message.Screen Shot 2022-04-20 at 12.26.09 PM.png Not sure what the problem is now. Thank you for your help. Should I use a different browser?

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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

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Hi there,

Sorry to hear about your trouble.
I would request if you can try re-installing after using Adobe Creative Cloud Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Let us know if this helps or if you need any further assistance.

 

Regards
Jyoti Ranjan Behera

Rishabh

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