Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Unable to link all my cloud documents after Version Upgrade

New Here ,
Dec 09, 2020 Dec 09, 2020

Copy link to clipboard

Copied

After I updated my Adobe XD to the latest version just now, all cloud documents and recently used files are gone. The shared links can still be loaded but all files are gone. Please help~

Views

146

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 10, 2020 Dec 10, 2020
Hi there, Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID. If you are already signed in, please check if you are able to see the files here: https://assets.adobe.com/cloud-documents Regards Rishabh

Likes

Translate

Translate
Adobe Employee ,
Dec 10, 2020 Dec 10, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID. If you are already signed in, please check if you are able to see the files here: https://assets.adobe.com/cloud-documents

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines