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Unable to link all my cloud documents after Version Upgrade

New Here ,
Dec 09, 2020 Dec 09, 2020

After I updated my Adobe XD to the latest version just now, all cloud documents and recently used files are gone. The shared links can still be loaded but all files are gone. Please help~

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correct answers 1 Correct answer

Adobe Employee , Dec 10, 2020 Dec 10, 2020

Hi there,

 

Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID. If you are already signed in, please check if you are able to see the files here: https://assets.adobe.com/cloud-documents

 

Regards

Rishabh

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Adobe Employee ,
Dec 10, 2020 Dec 10, 2020
LATEST

Hi there,

 

Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID. If you are already signed in, please check if you are able to see the files here: https://assets.adobe.com/cloud-documents

 

Regards

Rishabh

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines