Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi, what OS are you running Adobe XD on?
Copy link to clipboard
Copied
Hi there,
Sorry to hear about the trouble. Please uninstall XD using the Adobe Cleaner Tool and then re-install and if it still doesn't work, please share the details asked by Italosan, we'll try our best to help you with it.
Regards
Rishabh
Copy link to clipboard
Copied
Thank you for for your replay. I've done that for XD but it's still happening after I restart my mac. My OS is - Big Sur - 11.6.2.
Thank you.
Copy link to clipboard
Copied
Could you please share the version of XD and system logs using the Adobe Log Collector Tool so that we can escalate this further.
Copy link to clipboard
Copied
Hi I've run the log - AdobeLogs_20220209_144437_936-mac-GS.zxp
Thank you for your help.