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Hi
this alert keeps show up when I open adobe xd:
"There is a problem with Adobe XD. Reinstall the app from its "original" install location or contact your administrator."
I tried to uninstall with:
AdobeCreativeCloudCleanerTool
CCleaner
Iobit Uninstaller
remove manually from the Program File
And when I try to reinstall it again always a dark icon and the same message pop up.
Thank you in advance.
<The title was renamed by moderator>
I appreciate your reply. I actually solved my problem by using multiple cleaning attempts.
Disk clean-up, left-click C: properties.
Two free software: Glary Utilities and BleachBit.
I didn't know which one exactly did the work, but the result is a cleaner pc in all cases.
Thank you again.
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Hi there,
We are sorry for the delay in response. We would request you to please check if your system meets the minimum requirements to install XD: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html
If yes, please try uninstalling from Creative Cloud, restart the machine, and install it again.
Let us know if that helps.
Thanks,
Harshika
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I appreciate your reply. I actually solved my problem by using multiple cleaning attempts.
Disk clean-up, left-click C: properties.
Two free software: Glary Utilities and BleachBit.
I didn't know which one exactly did the work, but the result is a cleaner pc in all cases.
Thank you again.
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Copied
I am having the same exact issue, and none of those tool has done anything.
Tried:
AdobeCreativeCloudCleanerTool
CCleaner
Iobit Uninstaller
remove manually from the Program File
Nothing. Please help, I wasted half a day on this.