Hi Adobe. Whats the Errorcode 165? Since last upadte i can open mys local files anymore.
Whats up with that?
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Hi @Bambus_Björn ,
Sorry to hear about the trouble. Please try the suggestions shared here and let us know if this helps or if you need any further assistance. This document does not have the steps for error 165 so please try the steps shared under the heading "Can't create or open documents?" If this doesn't help, please share a few more details like:
Nope that Site doesnt help. I does particular files are saved locally. I did design them at my PC at Home and wanted to open them in the Office.
1. Version at Home and at the Office: 126.96.36.199
2. happens with multible Files
4. i made a Terstfile without Data. I testes this in the office, and get the same Error.
Thanks in advance.
I am so sorry for the delay in response. I was able to open the file without any error however the file was blank, I couldn't see anything on the artboards. Could you confirm if this file was saved as XD Cloud document or you have saved it as a local file on a network folder? If you're saving the file in the network folder and then opening it on a different computer, would you mind saving it as an XD cloud document and then try opening it from the office computer and let us know how it goes?
Hope you're doing well!
We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance from us.
We would be happy to help.