Unable to open XD getting error Creative Cloud app needs repair

Report · Mar 30, 2023

Hi,

I'm still facing problems.

When I open Adobe XD, I got a message saying that Creative Adobe Cloud need to repair. When I click repair and restart my computer, it comes again.

What should I do?

{Renamed By MOD}

Report · Mar 31, 2023

Hi @Rana2917017493lu ,

We're so sorry to hear about the trouble. Please uninstall the Creative Cloud Desktop app using the Adobe Cleaner Tool, and once uninstalled, please re-install and let us know if this helps or if you need further assistance.

Thanks

Rishabh

Report · Apr 06, 2023

It doesn't accept to uninstall the Adobe Creative Cloud. And I am still having this problem. What should I do?

Report · Apr 07, 2023

Hi @r29027036ab6j,

We are sorry to hear you are having trouble. Would you mind trying the steps suggested in this article: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html?

If that doesn't help, please reach out to us directly using our contact us page so that we can help you on a 1:1 basis.

Thanks,

Harshika