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Unable to open XD getting error Creative Cloud app needs repair

New Here ,
Mar 30, 2023 Mar 30, 2023

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Hi,

 

I'm still facing problems.

When I open Adobe XD, I got a message saying that Creative Adobe Cloud need to repair. When I click repair and restart my computer, it comes again. 

What should I do?

 

{Renamed By MOD}

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Adobe Employee ,
Mar 31, 2023 Mar 31, 2023

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Hi @Rana2917017493lu ,

 

We're so sorry to hear about the trouble. Please uninstall the Creative Cloud Desktop app using the Adobe Cleaner Tool, and once uninstalled, please re-install and let us know if this helps or if you need further assistance.

 

Thanks

Rishabh

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New Here ,
Apr 06, 2023 Apr 06, 2023

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It doesn't accept to uninstall the Adobe Creative Cloud. And I am still having this problem.  What should I do?

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Adobe Employee ,
Apr 07, 2023 Apr 07, 2023

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Hi @r29027036ab6j,

 

We are sorry to hear you are having trouble. Would you mind trying the steps suggested in this article: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html?

 

If that doesn't help, please reach out to us directly using our contact us page so that we can help you on a 1:1 basis.

 

Thanks,

Harshika

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