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Unable to publish prototype, error 44:76

New Here ,
Jan 25, 2021 Jan 25, 2021

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Hi!

I have persisting issues with uploading Adobe XD prototypes and cloud files:

 

- when a file is saved to Cloud, everything is working very slow, files are opening and saving very slow, sometimes it doesn't save at all and I lose the changes I made
- trying to upload prototype "create link" or "update link" - very slow upload, and I get errors al the time
Screen Shot 2021-01-24 at 10.56.02.png
- Adobe XD version 36.1.32.5

- Mac OS Catalina version 10.15.7 

- I'm using WiFi, here's my internet speed test

Screen Shot 2021-01-25 at 14.13.26.png

- tried using another network, but the issues persist.

- I uploaded Adobe logs yesterday File: AdobeLogs_20210124_164229_158-mac.zip

{Renamed By MOD}

 

TOPICS
Open and save docs , Product performance , Prototyping , Share or publish

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correct answers 1 Correct answer

Adobe Employee , Jan 25, 2021 Jan 25, 2021

Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

 

  1. Sign out of XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related process from the Activity Monitor.
  3. Sign back in on the Adobe CC Desktop app and launch XD from there and then check how it works.

 

If this doesn't work, please try the steps suggested here: https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents-in-xd/m-p/10635971/thread-id/16657?page=1

 

Let us know if this helps or if

...

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Adobe Employee ,
Jan 23, 2023 Jan 23, 2023

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Thanks for updating the XD app, @pynouch.  Is it possible for you to share the XD file with me over a private message so that I can check on my end? If yes, please upload the XD file to a shared location such as CC or Dropbox and share the URL with me.

 

Does that happen with every file or with a specific file?

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Feb 21, 2023 Feb 21, 2023

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hello!

 

I get the shame error 44:76 . Tried all the above and the only thing did worked was, creating a link from another desktop. though I my desktop is still having issues. when using an empty artboard, it creates the link.

 

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