Unable to publish prototype, error 44:76

[Alina Khaz]

Hi!

I have persisting issues with uploading Adobe XD prototypes and cloud files:

- when a file is saved to Cloud, everything is working very slow, files are opening and saving very slow, sometimes it doesn't save at all and I lose the changes I made
- trying to upload prototype "create link" or "update link" - very slow upload, and I get errors al the time

- Adobe XD version 36.1.32.5

- Mac OS Catalina version 10.15.7 

- I'm using WiFi, here's my internet speed test

- tried using another network, but the issues persist.

- I uploaded Adobe logs yesterday File: AdobeLogs_20210124_164229_158-mac.zip

{Renamed By MOD}

[HARSHIKA_VERMA]

Hi @pynouch,

Thank you for reaching out, and sorry for the trouble. Would you mind updating XD to the current version (55.2) and let us know if you're still experiencing the issue?

We will try our best to help.

Thanks,

Harshika

[pynouch]

Hi,

The update 55.2 is done, but we still have (Erreur 44:76).

Best

Document sans nom

Cordialement

PierreCocordan

<Personal Info Removed By Moderator>

[HARSHIKA_VERMA]

Thanks for updating the XD app, @pynouch.  Is it possible for you to share the XD file with me over a private message so that I can check on my end? If yes, please upload the XD file to a shared location such as CC or Dropbox and share the URL with me.

Does that happen with every file or with a specific file?

We will try our best to help.

Thanks,

Harshika

[Christina27487951moxc]

hello!

I get the shame error 44:76 . Tried all the above and the only thing did worked was, creating a link from another desktop. though I my desktop is still having issues. when using an empty artboard, it creates the link.