Unable to record the prototype screen in Adobe XD

[Luisisnash]

Pessoal, não estou conseguindo gravar a tela do protótipo que criei, aparece todas as opções, mas quando dou "play" ele não grava, não sai dos 00:00. Alguém consegue me ajudar?

<Title renamed by moderator>

[Chethan Girish]

Hi Luisisnash,

Thanks for reaching out and sorry to hear that you're having trouble in recording prototype. Basically If you are using Mac OS you can record prototype by clicking on record preview under desktop preview.To know more about desktop preivew and recording a prototype please follow the steps mentioned in the link: https://helpx.adobe.com/xd/user-guide.html/xd/help/preview-designs-and-prototypes.ug.html

Also could you please share few more details like:

1. The version of XD.
2. Is this happening on a specific file or multiple files?
3. Also Is it possible to share a video of your prototype recording workflow so it will be useful to reproduce the issue from our end.

We're here to help, just need more information.

Thanks,

Chethan G