Unable to see any Adobe Fonts in XD.

Question

I'm trying to work in XD, but my Adobe Fonts are not showing up in my available fonts list, only my physically installed ones. I'm trying to use Acumin specifically, which is an activated font on my account, as well as a valid font for web. No one else has seemed to have this problem. I have tried rebooting my application and my system, as well as logging in and out of my Adobe account.
 
Can anyone help with this?
 
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HARSHIKA_VERMA · Accepted Answer

Creative Cloud upload failed, so here's the file via MediaFire.

Thanks for sharing the log files. I have attached your log files to the existing bug. The team is investigating on it. I will get back to you if any other information is required from your end.

We're sorry for the inconvenience.

Thanks,

Harshika

HARSHIKA_VERMA · Answer

Hi Simon,

We are sorry to hear you are unable to see Acumin Adobe Fonts in XD. We would love to know a few more details in order to investigate the issue-

Would you mind confirming if you're able to see this fonts in other Adobe apps?
Is it possible for you to share the screenshot of your about XD info page?
Are you able to see the activated font in the Creative Cloud Desktop app?
Have you tried activating and deactivating the fonts?

We will try our best to help.

Thanks,

Harshika

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