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Unable to see the files after deleting the Adobe account

New Here ,
Jun 18, 2023 Jun 18, 2023

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1. I deleted my adobe account.

2. Re-signed up only to get my files out of XD.

3. Files do not show?

 

Any help would be greatly appreciated.

 


David

 

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Product performance

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Adobe Employee ,
Jun 22, 2023 Jun 22, 2023

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Hi @David30577885ngu3,

 

Thank you for contacting us, and I apologize for the frustration of not being able to view your files. If you are looking for your cloud documents, you can access them by visiting here: Files | Adobe Creative Cloud.

 

Kindly verify if this solution resolves the issue, and please inform us of any further assistance required.

 

Thank you once again for your patience.

 

Thanks,

Harshika

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New Here ,
Aug 18, 2023 Aug 18, 2023

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Nope, that did not work.

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New Here ,
Aug 18, 2023 Aug 18, 2023

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I still needt these files.

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