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bradgl
Participant
October 27, 2021
Answered

Unable to see the large imported illustrator artboard into XD correctly

  • October 27, 2021
  • 1 reply
  • 1821 views

Hi everyone,
I have a website design I've created in Illustrator with 27 artboards. To present the initial 4-5 page concept design to the client I previously imported the AI into XD without any issues. Now when I open the 27 page AI, it brings the site in at 10% of the actual pixel size. For example, the homepage artboard is 1440px w X 3454 px H but imports in at 144px w 345px h. Please help as you cannot zoom more than 200% when sharing the XD link. Anyone had this issue or tips to rectify?

 

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Correct answer Spas K.

If I send you the full file would you be able to correct it for me, it doesn't seem to be working for me and I get this error. No worries if you can't.


You might have to copy them one at a time, and move them around so they will fit inside the new smaller canvas. If they can't fit, split them into multiple files.

1 reply

Spas K.
Community Expert
Community Expert
October 27, 2021

Hi Brad, would you be able to share the .ai file with just one artboard, so we can check it out and try to replicate the issue?

In case it's confidential, you can send it via PM. You might not be able to attach it, so uploading to some cloud service and sharing the link is fine as well.

 

You can also send screenshots from Xd with the imported file on the design tab with one of the artboards selected, and the layers panel visible.

bradgl
bradglAuthor
Participant
October 27, 2021

Thanks @Spas K. 

I'm new to XD so hopefully this can be worked out - appreicate your help.

Working files of 1 artboard here:
https://www.dropbox.com/sh/0z81wbp1mi4j2pn/AAB5cyjbkLjgIoIgbS7ypR1Xa?dl=0

Participant
June 2, 2022

Awesome. We are glad to hear your issue is resolved. Please feel free to post if you see more issues in XD.

 

Thankyou, Spas K. for your efforts in investigating the root cause of the issue and sharing resolution. 

 

We really appreciate your presence on XD community. 

 

Thanks,

Harshika


Thanks for the help. Same problem. Same solution. I thought I was going NUTS!