Unable to see the text on the artboard but can see in the layer panel in XD

New Here ,
Jul 07, 2022 Jul 07, 2022

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i cannot see my text on the art board but i can see it on the layers pallete. my drivers are up to date too

 

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correct answers 1 Correct answer

Adobe Employee , Jul 11, 2022 Jul 11, 2022

Hi @Ezenwaka25158749kbwr,

 

We would like to follow up on your issue. Are you able to resolve the issue? If not, please continue sharing the requested info so we can investigate at our end. 

 

You may also try maximizing and minimizing the XD window whenever you see this issue and see if that helps.

 

We will try our best to help.

 

Thanks,

Harshika

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Adobe Employee ,
Jul 07, 2022 Jul 07, 2022

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Hi @Ezenwaka25158749kbwr ,

 

Sorry to hear about the trouble. I'll need to reproduce this issue on my end, so please share a few more details like:

 

  1. The version of XD and OS.
  2. Is this happening on a specific file or multiple files?
  3. Please share a small video of the issue if possible.
  4. Is this happening with a specific font or multiple fonts?

 

We're here to help, just need more information.

 

Regards

Rishabh

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Adobe Employee ,
Jul 11, 2022 Jul 11, 2022

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Hi @Ezenwaka25158749kbwr,

 

We would like to follow up on your issue. Are you able to resolve the issue? If not, please continue sharing the requested info so we can investigate at our end. 

 

You may also try maximizing and minimizing the XD window whenever you see this issue and see if that helps.

 

We will try our best to help.

 

Thanks,

Harshika

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