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Crea-team MT
Participating Frequently
June 7, 2018
Answered

Unable to share my prototypes...

  • June 7, 2018
  • 7 replies
  • 16794 views

Hello Everyone,

i'm having trouble to share my prototype or upload my work onlilne so my client can actually see the navigation process and all my work.
Anyone is having the same issue? I have logged out from creative cloud and logged in again, closed apps, re-open..... Troubleshooting didn't fix the issue....

is there any qway to share the prototypes or an online reader for XD?

Thanks in advance for your help

    This topic has been closed for replies.
    Correct answer PDAGFX

    Looks like the server is UP again... Just uploaded the prototype and design specs and it is working 100%. Thanks Preran and Adobe for the fast response...

    7 replies

    Participant
    February 5, 2021

    Nope, still can't access the prototypes.

    This is no annoying and unexeptable from Adobe.

     

    When people move to other apps (i.e. Figma) Adobe shouldn't be surprised....

     

    Participant
    May 27, 2020

    I am having this problem right now. Is the server down?

    EmiNC
    Participant
    May 27, 2020

    I am having the same issue, it has been like this for hours now :S

    sarahd55595679
    Participant
    August 16, 2019

    I am also having the same issue! Stuck at 75%! Adobe! PLEASE PLEASE PLEASE fix this issue! I converted our entire company to sharing websites like this.

    Participant
    December 12, 2019

    Hello Adobe XD team, 
    So I have a prototype that is conatins 99 artboards. I was able to publish like 3 artboards ago and now that Im on 99, when I press the share button, nothing happens, i dont even see the options for sharing. I openned a different project file and the sharing option works perfectly fine and it publishes with no problem.

     

    Does XD have a limit in regards to how many artboards it can share in one prototype ?

    I'm attached a screenshot and highlighting the problem. 
    Can you please help me, I need to have these prototype publish asap for a user test that will be taking place in 3 days. 
    Thanks Jair 

    Participant
    December 12, 2019

    To follow up,
    It looks like its related to amount of interactions.
    I just copied all 99 artboards in to a new document and the share featured worked but I notice that it didn’t copy all the interactions tho. Maybe there is a limit on interaction that adobe XD can publish?
    Jair 

    card37215183
    Participant
    June 13, 2018

    Having the same problem! Please help.

    Preran
    Community Manager
    Community Manager
    June 13, 2018

    The Adobe XD publish service is down at the moment. We will update this post as soon as it is back up. Apologize for the inconvenience meanwhile.

    Thanks,

    Preran

    Participant
    February 5, 2021

    I am facing the same problem. Seriously, this cannot be happnieng. It was working fine and suddenly not. Sent a link to a client and it doesnt work now? Disappointed with Adobe.

    Participant
    June 13, 2018

    I am having a similar problem, the shared prototype and Design specs build that we are using in the team just stopped working this morning.... i tried to update the links but it was useless, because the upload always get stuck in 50%... I use the Adobe XD free version, and the prototype was of major importance in the development of the project... Adobe could you help us?

    Participant
    June 13, 2018

    Same issue here. Just started this morning. They must be having server issues. I'm sure they'll fix it soon assuming they are aware of it...

    Crea-team MT
    Participating Frequently
    June 13, 2018

    Thank you Inayal but i think I'm tired of spending time to fix issues here. It's been hours and this made me loose a morning of work for no results, no fix so far...
    I am  still having the same issue and no one has a solution, Another free software with a reminder for us (yes it's free so bear with us, nothing work as expected). Seriously adobe? ......
    I  guess i will have to find another software to do wireframes..... Such a waste of time.........

    Oh yeah and the service is ''temporary'' unavailable for 1 month, strange way to define temporary here.

    Community Manager
    June 7, 2018

    Could you give try once referring to below links

    Error trying to use Share Online feature

    Troubleshooting sharing errors in Adobe XD

    You can mention what error you are seeing on sharing, which would help us digging issue further.