Unable to sync XD file with Creative Cloud.

[Widianto Zhu]

hi, can you please help? i've tried to sync an .xd file to CC but it keeps on failing. here's how the erro message looks like: 

i've tried to sync several times to no avail and there's no hint about what went wrong. Please help!

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[HARSHIKA_VERMA]

Hi Widianto,

We are sorry to hear you are having trouble using Adobe XD. We would request you to please try the solution mentioned in this article: https://helpx.adobe.com/in/xd/kb/issue-saving-xd-file-creative-cloud.html and let us know if that helps.

We will try our best to help.

Thanks,

Harshika