Unable to update prototype link in XD - (Error 44:23)

[dharma]

I tried today at10h to update a share link and I get the error message Something went wrong (Error 44:23)

(Updated by moderator) 

Link to the full discussion 

[laurav35570970]

Hi, I have an error 44:23 when I want to update a link, I have this problem in all my Xd files but everything was ok yesterday. Can you do something please ? I need this links for my clients.

[Atul_Saini]

Hi everyone, 

Sorry for the trouble, there is maintenance going on for publishing services, due to which "Error 44:23" is appearing while updating the prototype. The product team is working on it and we'll keep sharing the progress here. 

Thanks for your patience and cooperation. 

Thanks,

Autl_Saini

[laurav35570970]

Thank you for the help but I already read this page but I don't find my problem... I have just one page and the update work at 09:00 and don't work at 10:00, so I didn't change anything. My partner doesn't have this problem and we are on the same connexion.

[Sagiv5FFB]

@Atul_Saini 

I have the same issue (error 44:23) with the exact same files that I used Yesterday.

I can create new link, but cannot update it once it is created (any XD file)

The problem started Yesterday, when I've updated my XD to the latest version.

[blueskyu37102293]

Tried to share a previously shared file and it no longer works, moved assets to new file and also tried a wired connection, removed artboards but still failing wiht the same error code

Not sure what else to try 

[ernestasm16542550]

Same problem from this mornin 😞

[ChetanP]

Still exists in 2021 with paid subscription & latest XD on Mac. I dont want to brake the protoype in various links to be shared ahead. Any other work around? Thanks in adv.🙂 

[liam43]

Same error for me 44:23

[defaultk7l9gt97u160]

Me too ! 44:23 and it's very important to update my link for today 

Help meeeeee 

[智行5C96]

原因は分かりません。アートボードの数も変わらないのに

44:23のエラーが出ます。

再起動・アップデート・アートボードを試しに1つだけにするなど

たくさん試しましたが解決できません。

XDのバージョンは　36.0.32.10

windows10で制作しています。

[gregm56487204]

Bonjour, même problème de mon côté, Adobe merci de répondre en français !

[phillipclayton]

Ca

[phillipclayton]

Apologies, please ignore - the above - my child pressed the keyboard while I was away from my desk!

[Marcin Nowicki]

And when it will be reaired?

Thanks

[anshumakach]

Not able to update link on XD. error 44:23

[EnasSa]

something went wrong when trying to update links!! anyone?

[dharma]

One thing that I did and worked for me is to click on the link options and select New Link. Since I guess it would take some time for Adobe to fix this problem with updating links, this could be a temporary solution for the ones who are desperate 

 

[dharma]

Ok, now I see that the problem is solved. Thank you 

[Sarwar Sayeed]

I'm a paid user of XD.
Getting error 44:23 since yesterday while updating my xd links on all files. Everything seems fine from my side.
My handoffs stuck

Please help.

[Atul_Saini · Accepted solution]

Hi everyone,

This issue is now resolved, please try to update the published prototype and let us know if it works for you.

Thank you for your patience with this. 

Post away!

Atul_Saini

[dharma]

it works, thank you!

[Atul_Saini]

Thank you for confirming, Dharma. Much appreciated. 

[Sagiv5FFB]

Resolved. Thanks 😊 

[ChetanP]

Working fine now. thanks.