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Megan_Russell
Megan_Russell
Participant
June 17, 2020
Answered

Unable to update XD

  • June 17, 2020
  • 1 reply
  • 514 views

When trying to update XD, I keep getting an error that says to save and close conflicting work before continuing.  I followed the instructions under help, but the problem is that no other work is open. Does anyone know how to fix it?  TIA

 

{Renamed By MOD}

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Correct answer Rishabh_Tiwari

Hi Megan,

 

Thanks for reaching out. Could you please try quitting the XD process from Task Manager/Activity monitor and then try again.  If that doesn't help, please reboot your machine and then try again. Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity ManagerCorrect answer
Community Manager
June 17, 2020

Hi Megan,

 

Thanks for reaching out. Could you please try quitting the XD process from Task Manager/Activity monitor and then try again.  If that doesn't help, please reboot your machine and then try again. Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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