I need some help. Please tell me how to solve the problem of "connecting" in Adobe XD. I've tried restarting the app and it still doesn't work, I've logout and log back in to Adobe CC and restart the computer but it still doesn't work. However this issue only applies to one of my XD files, my other files have no problem.
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Thank you for reaching out, and sorry to hear that you're having trouble using XD. Could you please try the steps shared below:
If it still doesn't work, please share a screenshot of the About XD and About Creative cloud info page.
We will try our best to help.