Update link Error you are disconnected. check your internet connections and try again" what is wrong

New Here ,
Dec 23, 2021 Dec 23, 2021

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I had an error when update link on cloud "you are disconnected. check your internet connections and try again" what is wrong",  Althoug my internet is working fine.

What solud I do?

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Adobe Employee ,
Dec 27, 2021 Dec 27, 2021

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Hi Alhassan22375829vbya,

 

We are sorry to hear you are having trouble connecting in XD. We would like to know if it's possible for you to connect to a different network apart from the one you're using? If so, then please try connecting and let us know if that helps.

 

If it doesn't, please let us know if it's happening with all files or with this file. Please share the version of XD and the OS of your machine. 

 

We will try our best to help.

 

Thanks,

Harshika

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