Updates not working

[inka184]

For the last 2 or 3 updates I've not been able to use XD.

The latest version doesn't even open, the previous one just crashed everytime I tried to open a file.
I have to go back to version 28.6.12 just to be able to open the program.

I've not changed anything in my settings, use the same computer as before.

Please advise

[italosan]

Hi, what are the characteristics of your computer? Have you also tried updating the Creative Cloud app?

[inka184]

Creative cloud is up to date

[italosan · Accepted solution]

Have you checked if there are any updates available for your OS?

[inka184]

yes, that was it 🤦‍:female_sign:

Thank you!

[petervisser]

Yes

[petervisser]

OS Catalina 10.15.7

[petervisser]

Everything is up to date 

[petervisser]

5.3.1.470 is the latest Cloud