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Rishabh_Tiwari
Legend
December 29, 2020

Hi there,

 

We're so sorry for the delay in response. To test and escalate this further, could you please share the website address from where you downloaded the setup.

 

Regards

Rishabh

Participant
December 30, 2020

Hi Rishabh,

 

Thanks for the response. Here is the URL where I downloaded the installer.

Apps | Adobe Creative Cloud

 

Regards,

Selva

 

Rishabh_Tiwari
Legend
January 5, 2021

Thanks for sharing the link. Could you also confirm if you installed XD directly from the website or using the Adobe CC Desktop app?