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What is future of XD? No way to download anymore.

Community Beginner ,
Jan 02, 2024 Jan 02, 2024

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What is future of XD? We have people with new Creative Cloud licenses, XD isn't included anymore. Only older uses can access XD (at lest those in our company). We just bought a few new CC license and XD is no where to be found. We need a prototyping tool and need to know sooner than later if XD is not availble to any new users. 

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Adobe Employee ,
Jan 03, 2024 Jan 03, 2024

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Hi @citizenseal,

 

Adobe XD is no longer available for purchase as a single application but will continue to be supported for existing users. XD will continue to be available as part of our Adobe Creative Cloud All Apps subscription. We will continue to support existing Adobe XD customers. If you're unable to see Adobe XD with an All Apps membership, please share your Adobe ID through DM, I'll get your account checked and will assist you.

 

Thanks

Rishabh

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Community Beginner ,
Jan 03, 2024 Jan 03, 2024

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Thanks Rishabh. With the XD-Figma deal falling apart, Adobe isn't making XD a priority for new users and existing inovation has stopped. We love XD and out company is deeply intragrated. With that said, does it makes sense for anyone using XD to start migrating over to Figma or Sketch now? Seems Adobe is elimnated UX/UI from their portfolio, maybe relying on an AI app in future? It's tough to see such a great program slowly die. Thanks again.

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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I migrated to Figma (having been a Sketch user before XD), in part due to the cloud-centric nature.

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New Here ,
Jan 03, 2024 Jan 03, 2024

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Like lots of others we were about to migrate to Figma from XD, I'm wondering if that's still the best option. I like XD but I really need to know what's happening with it. Thoughts Chris?

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New Here ,
Jan 05, 2024 Jan 05, 2024

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Kinda feel like my team is stuck in limbo too, we embraced XD because it was included in our CC license and didn't require an additional cost / subscription license management. If we need to get set up and move over to Figma, that's fine, but I just wish they would officially say what the plan is moving forward since the acquisition failed.

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Community Expert ,
Jan 05, 2024 Jan 05, 2024

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With almost all the program management team that I know on other projects and the product officailly in maintaince mode, that is about a clear sign as you are probably going to get. Explore the other solutions and see what fits your team.

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New Here ,
Jan 05, 2024 Jan 05, 2024

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I appreciate the insight! The only thing tripping me up is that they wound things down and put the app in maintenance mode when it seemed like the Figma acquisition was gonna go through, and now that it isn't, it seems hard for me to imagine that Adobe is going to just completely cede the prototyping space. But, whether they start building back up the XD team or create a new product, neither would be happening in the near-future and probably be worth it to just look for a new solution for my team.

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Community Expert ,
Jan 05, 2024 Jan 05, 2024

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They started winding down even before the Figma annoucement. Look at the cadence of releases and what was released. It was clear that Adobe wasn't investing as much into the product and some started to wonder even then about its future.

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

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Slowly? This has been the quickest execution I've seen Adobe enact in decades. 

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New Here ,
Jan 29, 2024 Jan 29, 2024

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I agree. Adobe has every right to stop with XD, but in the name of good customer service, they should provide clarity so XD users can move on.

How long will the XD desktop and its cloud environment still be working? There are only ±7 months until the next macOS is released. Will XD be upgraded to work with that new release? Or with the next update in 2025?

That sets the timeline for a migration.

An actual migration could be tricky. For example, I tried to convert an XD file to Figma, which was considerable (and tedious) work. ProtoPie and Axure promise a better experience but are significantly more expensive. And how do they integrate with, e.g., Photoshop and Illustrator? Is a proper workflow still possible?

It would be nice if Adobe gave some guidance.

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Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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Hi Rishah - I sent you a couple DM's and Adobe ID of our employee with CC license and can't access XD. Thanks.

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New Here ,
Jan 07, 2024 Jan 07, 2024

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I have had the same issues. I joined my company and the UX Designer before me used XD. I had to message Adobe help desk and someone sent me an old download version and it worked kind of. Components and other various things would not transition over from their designs to the older XD version. Hope this is helpful.

 

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New Here ,
Jan 26, 2024 Jan 26, 2024

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I had a similar issue as the last post (I joined a team that uses XD, but I could not get XD since it did not show as an app in my Adobe CC app). However, I did find a link that I was able to get to Adobe XD through the browser (instead of the Adobe CC app). The link below let me install Adobe XD, and now it shows up in my Adobe Creative Cloud application as well.

https://creativecloud.adobe.com/apps/all/desktop/pdp/xd

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Thank you for sharing the link! This is a life saver!

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New Here ,
Feb 28, 2024 Feb 28, 2024

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We recently acquired an Adobe CC subscription specifically for our new team member, with XD being the primary application needed. Unfortunately, XD is the only application that is not accessible to him, while all other applications are working fine. Over the past two days, his productivity has been hampered due to the inability to access XD, and we have yet to receive a satisfactory response from Adobe. Can anyone assist us with this issue?

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New Here ,
Mar 12, 2024 Mar 12, 2024

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We are using XD in our orgnisation, and now another employee needs to use XD also. How do we go about getting this person on XD?  what plan do they need? and how to then add it afterwards? via creative cloud or?

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New Here ,
Apr 03, 2024 Apr 03, 2024

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Hi Rishabh,

I head marketing for a new employer where I want to use Adobe XD to build a new website.  Why is access to Adobe XD going away? Is that functionality going to be offered in a different program?  Meantime, I would like to have access if at all possible.  Please help me.

Best,

Bev Moore  

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Adobe Employee ,
Apr 09, 2024 Apr 09, 2024

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Hi Bev,

 

Adobe XD is no longer available for purchase as a single application but will continue to be supported for existing users. XD will continue to be available as part of our Adobe Creative Cloud All Apps subscription. We will continue to support existing Adobe XD customers. 

Thanks

Rishabh

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New Here ,
Sep 04, 2024 Sep 04, 2024

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Hi Rishabh

n 2021, Adobe XD was free, and I created several files using it. Currently, XD is no longer free, but I need access to those old files. Unfortunately, I don’t have their links, and I need to retrieve them. If I manage to locate my files, I’m willing to subscribe to Adobe's monthly membership.

I logged into Adobe.com, but my folder appears empty, as shown in the attached file.

 

Do yu think I need to pay for membership to get my files back? I appreciate if you can help me to have access my files ASAP. How you can help me?

 

when Adobe stopped being free, they deleted all previous design work stored in Creative Cloud if someone didn’t pay for the membership?

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Community Beginner ,
Jul 11, 2024 Jul 11, 2024

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This is getting out of hand. What if I want to use and export my designs from XD from 5 years ago? There is no way to download the XD app anywhere. Do I need to subscribe to an expensive All Clouds app just to access my files and see pages?? That feels like scamming users to get their subscription money! If the app is no longer supported you should give users the option to export their files, migrate, or offer an alternative. This way Adobe is keeping designers as their hostages. It's ridiculous. Our designs are not Adobe property. 

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Community Beginner ,
Sep 05, 2024 Sep 05, 2024

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Hi All

 

Being a digital early adopter of XD and really falling in love with it I was sad to see Adobe bite off their nose despite there face and cull XD, currently we are an agency that has been a subscriber to CC (9 studio staff use it). Obviously Im not keen on jumping to Figma as its a further expense and Im not keen on the UI (creating buttons seems to be a bit sloppy IMO). I have spoken to one of the many robots at Adobe call centres who have assured me Adobe XD will  be continuing in maintenance form. Since Adobe had egg on their face with the pull out of the Figma purchase, I too will be interested in what Adobe come up with, and as, like many users here I pay a substantial amount of money for the software, so I feel that it neccesary Adobe answer the queries here instead of giving a blanket answer. Is there a replacement in the works or not? I have had this experience before, devoting an awful lot of time to the Adobe Edge when it first appeared on the horizon (11 years or so ago) and like XD was a very good piece of software, especially for digital adverts etc., but they did the same for this and binned it, fortunately I had also used Tumult Hype and still do to  this day. It seems the days are gone for customer care and retention at Adobe, I hope Im wrong.

 

cheers

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New Here ,
Sep 05, 2024 Sep 05, 2024

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Figma sucks compared to XD

It's bloated, tedious, non-intuitive, and most of all...when time-consuming without purpose.

I've imported Figma files into Builder.io staging environments and it performs a useless rendering that still needs to be converted into components. Complete garbage.

At least XD was easy-to-use, fast and usefull as a guide for front-end rendering. Figma requires added steps.

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New Here ,
Oct 12, 2024 Oct 12, 2024

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LATEST

Exactly! It is also slow and complex. I do not understand why Adobe did that. XD was the best. Yes maybe not a lot a features like figma, but honestly i do not even use it on Figma anyway. My creativitiy on XD has freedom and on Figma i have to do anything with the double effort and also i have to focus more on tool and not creativity. On XD everything was so smooth and easy. Sad. 

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New Here ,
Sep 20, 2024 Sep 20, 2024

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Can I use Adobe XD in 2025? 

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